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AMYRIA

my story. my words. my life. my prerogative


Monday, June 08, 2009

CSP - Certified Service Professional

Fed up la when my own friends pressurized me with this question, "U have a Marketing degree, u can easily find another better job with higher pay."

Look, do they think its damn easy to find? Economy still not doing well... I can't just resign and quickly look for one. I know I can actively looking for one while I am still working at current company but I don't want. It is not the time yet.

Though I have marketing degree, I lack the communication skills; thats why I am not firm and pple can bully me and 'pijak kepala' and some even thinks I am a stupid grad.. I am not stupid.. its just that I don't have the confidence.

I will try ask for a transfer. There is a Marketing dept in my company. No harm trying so I will try. I have marketing degree but I am not given a chance to embark on marketing area, if they allow me to transfer, that could be a minor to start off with. But I won't ask for a transfer now. I will after July or August. Let's cross fingers and see how...

Why is it July or August? Well, I will be attending a 5 day course (cost $65 - after subsidy) at Employment and Employability Institute (e2i) located at Redhill. The course is known as Certified Service Professional (CSP). 5 day course from 17 June to 23 June (excluding weekends).

Reason I took up the course.

Perhaps, the reason why I can't clinch a marketing job is due to my communication skills. I am not a good communicator. When comes to writing, I'm good but I have no confident to talk to someone who is of a higher post than me. FYI, I have no idea that the CSP course existed. Last November, I accompanied A to a job seminar organized by e2i and Marina Bay Sands, and of course I must make myself look as if I am attending the seminar too so I filled up my details and everything. A would like to get the bellman job for a start. As for me, I was only accompanying him because he can't seem to be independent; well A's sister told me he's a late bloomer so I have to be patient with him.

So I have to fill up the "Position Applied For" details as a front office agent post for Marina Bay Sands. I also undergo the interview. During the interview, I was informed that I am able to get the job but I have no pre-requisite skills such as, customer service, retailing and the way I deliver my communication to them.

I know I failed the latter. However, I was told that if I am really interested to be in the service-oriented industry, I will have to sacrifice my time and go for course. It took me a while to decide. After months of contemplating, I have decided to attend the stated course.

InsyaAllah, if God Wills it, I am able to get a marketing job after I have learnt the effective communication skills from the course.

That's why I mentioned that I will try to bring up to the management either in July or August. Who knows, with the extra certificate and my effective communication skills, they allow me to transfer and start of with a junior position in marketing (of coz I dun mind at all).

Let's just hope for the best. Amin.

Amyria pours her heart out @ 9:57 pm   |


The Lady

Amy Maria, 27 year old femme, who loves singing as her passion. Relatively a quiet person, especially towards people she doesn't know very well. However, people who she call her friends, know her as a very cheerful, friendly and a little talkative kinda person. Basically, she thinks everybody can reach nearly every goal, just need a great portion of staying power, motivation, and enthusiasm. She also believes that she's patient and relatively calm - in the past, even so, sometimes she still can be very quick-tempered. On the contrary, most of the time she loves to accept challenges. She has purity and sweetness of a girl. And no matter how old she get, she can stay youthful. She also possesses a motherly character. She is kind and can show consideration to others. Once she starts on something, she will not give up half way, or show weakness. She knows how to get on in life. She is rather suspicious type of person. She doesn't tend to take every word of other person straightly.

Check her out at:

Her Reflections

Parti Sutra , Hasniza's Wedding, Asian Idol Celebration, 30 Dec 2007 At Jurong Point, Aliff Aziz at Bukit Panjang Plaza, LIVE THE DREAM Jurong Point Roadshow, Thank You Roadshow, Anugerah 2007 FINALISTS Roadshow, Splash of Colours Family Day, Me and Dira @ Vivo City, Keep The Heritage Alive, 25 Feb 2007, Hady's 2007 Birthday Bash, Hady @ VivoCity, HapyHadys Gathering, Roadshow @ Jurong Pt , Selamat Pengantin Baru, Po Yee's Birthday, BSB Concert, SCDF Heritage Gallery, WESSC Camp 2005, Anugerah 2005 VCD Launch, Lime Sonic Bang, Konsert Hanyut, Bazar Raya Utara, Rosliah's Wedding, Mike's Farewell,

Her History

|June 2004| |July 2004| |August 2004| |September 2004| |October 2004| |November 2004| |December 2004| |January 2005| |February 2005| |March 2005| |April 2005| |May 2005| |June 2005| |July 2005| |August 2005| |September 2005| |October 2005| |November 2005| |December 2005| |January 2006| |February 2006| |March 2006| |April 2006| |May 2006| |June 2006| |July 2006| |August 2006| |September 2006| |October 2006| |November 2006| |December 2006| |January 2007| |February 2007| |March 2007| |April 2007| |May 2007| |June 2007| |July 2007| |August 2007| |September 2007| |October 2007| |November 2007| |December 2007| |January 2008| |February 2008| |March 2008| |April 2008| |May 2008| |June 2008| |July 2008| |August 2008| |September 2008| |October 2008| |November 2008| |December 2008| |January 2009| |February 2009| |March 2009| |April 2009| |May 2009| |June 2009| |July 2009| |August 2009| |September 2009| |October 2009| |November 2009| |December 2009| |January 2010| |February 2010| |April 2010| |May 2010| |June 2010| |July 2010| |August 2010| |September 2010| |October 2010| |November 2010| |December 2010| |January 2011| |February 2011| |March 2011| |April 2011| |May 2011|

Her Cliques

.Aini
Aiser. Alice. Aphrodite . Ayu. Az Revalina. Baby Seniorita. Elia's old Blog. Elia's new Blog. Fairuz . Farah. Fat Cat. Fikq HapyHady. Ijah. Kak Juliza. Maria Shazwani. Melissa. Melia HapyHady. Mulyadi. Nulyz. Ria HapyHady. Rizar. Sabrina . Salmah. Shidah. Shirin Hushairi. SV HapyHady . Syafiqah HapyHady . Syaliza. Syasya . Syidah's OLD blog. Syidah's NEW blog. Tia. Wawan. Zohra HapyHady.

Her Singerz

BRITNEY SPEARS/ TAUFIK BATISAH/ FAUZIE LAILY/ ALIFF AZIZ!/ AMY MASTURA/ HADY MIRZA/ HYRUL ANUAR/ JAY CHOU/

Her Favourites

CAT WELFARE| SOS ANIMALS| ANIMAL RESCUE| ANIMALS LOVERS| SPCA| HAPPY CATZ| Friendster| WWE| 98.7FM| Power98FM| Song Lyrics|KCAP| Donburk| MINICLIP GAMES | MTV ASIA| YOU TUBE Videos|

Her Music