Saturday, April 22, 2006
If u cant remember, read my March 10 entry. So here goes another formal letter. See, my standard of English is not tat bad after all. * puji diri sendiri seh. * Instead of email, I typed and printed da letter and hand it over to da manager personally. Da date of da letter was March 14 2006, I handed over da letter to da manager on March 15 2006. In da second letter, aku babitkan my mother. See if tat helps..
I am writing with regards to the discrepancy of the course fees that I am going through.
For your knowledge, my mother has entrusted me into your good hands since my tertiary education. I started of with my diploma and advanced diploma in computer studies which led me to the current UOW degree program.
My family never had any problem with all my diploma fees installment payments. However, they have inadequate financial abilities to finance my UOW course fees. If it was not because of my persistence to finance myself by working, I would need to stop my education.
Anyway, my mother is alerted by the recent proposed installment plan that I have received from the school. I have always been independent in dealing with all my problems at school. Except for this time, my mother needs to step-in because the school is going overboard.
My mother was present when the ex-course consultant, Sharin Kaur quoted the course fees to me.
-The course fees quoted to us was based on the number of years not by module.
-According to her evaluation I will need 2.5 years to complete her course.
-This means, I will only need to complete 4 bridging modules instead of 8 to proceed on to year two.
-The course consultant quoted my course fee of $ 25,200 at first which should not be the case.
- I have schoolmates going under a 3-year course which include all 8 bridging modules to be paying less than $ 25,200.
-We asked the course consultant for an explanation.
-After which, she said it was a mistake and that my daughter should be paying less than $25, 200 which make up between $ 22,000 to $ 23,000 after placing the $3,000 down payment.
Furthermore, I have divided my course fees into two installment payment plans:
a) TCC
b) School
According to my calculations based on an approx. course fee to be $ 22,500:
Payment to TCC = $ 12,000
(Monthly payment of $448 by Giro which will end by Oct 2006)
Payment to the school should be: $ 22,500 – 12,000 = $10,500
Putting in mind, she has paid for her down payment of $ 3,000 and $ 1,000 to the
school on 3rd March 2006, she is left with the following amount to clear:
$ 10,500 - $ 4,000 = $ 6,500 (to be paid by installment after paying up the TCC
loan in Oct 2006)
I will end her course by Sept 2007 without any deferment.
This will leave me with 11mths to pay up the rest of her installment with the school.
As stated according to my calculations she should be paying to the school with a monthly amount of:
$ 6,500/ 11mths = approx. $ 590.90
On top of this, there are three questions I would like to post to the school:
1. Should we as your loyal customer then be penalized due to your management problems?
2. Why does the school allow such double standards in course fees?
I would expect a favorable reply from the school.
Thank you.
Regards,
Maria
