<body>

 

AMYRIA

my story. my words. my life. my prerogative


Monday, May 30, 2011

Remember 5th Nov 2010 entry?

I do not know what to do next?

I sent out legal letter to them to ask them to leave my dad's house (or should I say my house) or pay rent. I know this would have happen!

They showed the letter to my mum! Why must they drag my mum into this! I am NOT A SMALL KID anymore!! I can do whatever I want! That's my house and I want to stay there with my grandmother and lead a new life. It is time for me now to stay with my dad! Is it wrong?!

Now things have been more complicated! My mum wants me to withdraw the case and just let them be. Let them stay at my house until they get a new flat from HDB!

OMG, that will take long! They had a bad record with HDB (I know that, but they denied) so they will not get a flat so fast! Sampai bila nak tunggu?! Aku kahwin ader anak pun dorang masih belum ader rumah!

I signed my name on 1st December 2010 and till now I am not staying there.. Kelakar kan!

YA ALLAH, please show me some guidance in this.

Amyria pours her heart out @ 9:23 pm   |

Tuesday, May 10, 2011

Should I?

I do not know if I should just shut them off by saying, "Look, we may be close but he has got a gf. His gf is working in overseas. Once his gf is back here for good, they will tie the knot. So, please stop trying to usik me with him..." *eyes - rolling*

BUT I know I CANNOT SAY all those things. WHY?

I MUST RESPECT PEOPLE'S PRIVATE LIFE! He did not tell the whole office that he has a gf, so why must I be the radio broadcaster and do the announcement?? I know I am a victim now cos the whole office thinks we're both an item but I will just keep cool...

Adious!

Amyria pours her heart out @ 9:18 pm   |

Saturday, April 30, 2011

Alhamdullilah

My online facebook shop is doing quite well. Thank Allah for all these..

Amin

Amyria pours her heart out @ 9:17 pm   |

Thursday, March 10, 2011

Am thinking

Of starting my own online shop.

Been thinking of that since early last year. Look, I am a Business Marketing degree holder and I am not in a Marketing full time job. I am now in customer service. So, why don't I make use of my degree and start my own business??

I used to be in a few companies of MLM (multi-level-marketing). I am not saying that I disbelieve in it.. I do but after doing it with several companies, I do not think that I am suitable in the MLM industry. So, I will pursue other alternatives...

What will I be selling? Hmm, mostly everything under the sun! *winks*

Amyria pours her heart out @ 9:10 pm   |

Monday, March 07, 2011

The Melaka trip

It was fun but tiring.

Though we did not go to Bandar Hilir but I had lots of fun. We went to the Central Melaka. 1 of my colleagues, she had been wanting to go to Melaka and another colleague initiate the trip. So, that colleague of mine who had been wanting to go Melaka finally got her kebaya.

(She heard the kebayas in Melaka are all very nice). She was so happy that she had got her kebaya... Another kebaya to add on to her wardrobe..

Me? I was happy too! Looking forward to next destination. Bintan, Indonesia or Bangkok, Thailand... =)

Amyria pours her heart out @ 5:00 pm   |

Friday, March 04, 2011

Tomorrow

And is tomorrow!!!!!

MELAKA.... HERE I COME!!!!!

Amyria pours her heart out @ 9:57 pm   |

Thursday, February 17, 2011

Counting down

Counting down? To?

TO MELAKA TRIP!!! Yahoo! Can't believe my grandmother actually said OK! I can go travel now with friends... I dun have to lie to her saying that it is a company trip...! Yahoo!

Only 4 colleagues will be joining me (but hey, I did not initiate the trip, it was 1 of them). The 4 colleagues are 2 men and 2 women. The 2 men bringing wife and mother and the 2 women bringing themselves. That includes me. So total 7 of us...

Ouh I forgot.. The Melaka trip will be on 5th March. Just a 1 day trip. I will sure to have lots of fun come 5th March!

Amyria pours her heart out @ 12:50 am   |

Monday, February 07, 2011

A FAMILIAR NAME

Was reading TNP 7 Feb. Saw a familiar name on page 2. Ehk? Thought he has moved to CCK? Moved again issit?

Hmm... Maybe it is a different person with (coincidently) same name, same dad's name & same age. Spelling of the names are also same! Perhaps it is coincidential. Or maybe it is HIM & perhaps he is already married so he moved to Woodlands?

HAHAHAHA..... Who knows, right?

Amyria pours her heart out @ 9:14 pm   |

Thursday, January 20, 2011

Duhz

He has a girlfriend already la... for God sake... Duhz...

Don't judge a book by its cover. So don't judge him unnecessarily. Just because he is so-called shy and he is at the age where most of the guys had gotten married, does not mean that he is NOT single!

Duhz... I know he has a girlfriend. And once his girlfriend is back (from overseas, I suppose), they will get married.. I was there when he and one uncle were having that conversation..

SO PLS STOP TRYING TO MATCHMAKE ME WITH HIM! Yes, we are close buddies at work but we're not a couple. I draw a line between us. That's why nowadays during lunch time, I refrain from going out lunch with him or having my lunch in the pantry... GOSSIPS... GOSSIPS... GOSSIPS....

DUHZ...

Amyria pours her heart out @ 8:47 pm   |

Saturday, January 01, 2011

Year 2011

HAPPY NEW YEAR!!!!

MAY THE YEAR 2011 BRING ABUNDANCE TO ME & FAMILY. AMIN.

Amyria pours her heart out @ 12:24 am   |

Monday, December 06, 2010

Nominated & Performing

It is sure my calling!

I am nominated for December's Wall of Fame (my co's recognition award for the staffs held every 2 months) for the Best Customer Service Representative (CSR) for the months of October & November!!!

The award will be held at Orchid Country Club in conjunction with the Appreciation Dinner, this coming Saturday 11th December 2010!

And since the theme is Oscar Nights... perhaps the nominees for the Best CSR will have to walk down the red carpet? Wow! Glamour! Can't wait..

*wherever you go, whatever you do..i will be right here waiting for you..whatever it takes...or how my heart breaks...i will be right here waiting for you...*

Not only will I be the nominees for Best CSR, I will also be performing the above song... Hah... I'm sure U know what's the song I'm gonna sing on that day..

Amyria pours her heart out @ 9:36 pm   |

Tuesday, November 30, 2010

Theme change

The theme for Appreciation Dinner has been changed!

Alamak! I buy my mask already! No worries, will think of something creative to be part of the Best Dressed Competition.

What's the updated theme?

OSCAR NIGHTS!

Amyria pours her heart out @ 9:40 pm   |

Friday, November 26, 2010

Appreciation Dinner

So call Dinner and Dance. Theme?

MASQUERADE!!! Hahahaha...

When? 11 December 2010

Amyria pours her heart out @ 10:16 pm   |

Monday, November 15, 2010

No more contract staff

With effect from today, I am now a full time staff! My TM does not need to wait till February next year (end of my contract) to convert me from Contract Customer Service Representative to full time Customer Service Representative. He can do so now.

Of course, if I am a full time staff, I have to serve probation. Standard probationary period of 3 months. It does not matter to me if I have to undergo probation again as long as I have a job and a full time permanent one!

Hmm... Perhaps this is the career for me? I thank Allah for the His grace and mercy. To think of it, if my TM waits till my contract ends in February next year and then he will convert me to full time, I have to serve 3 months probation and that will end in May 2011. Only after May 2011 then I will be entitled to all the benefits.

As for now, my TM converted me from contract to full time and of course I have to serve 3 months probation period and that will end in February next year. After February 2011, I will then be entitled to all the benefits. Does it make any difference? Nah, no difference at all.

Now what matter most is I love my job. I did not get tired easily... I spent time chit-chatting on the phone. Even if customers were to shout at us, no one will hear... only myself and the customer can hear each other. If I take a long break, no backlogs to worry about. If I make mistakes, my TM or TL will see me personally and advise / reprimand me should need be...there is no shouting right and left, up and down creating a scene in the office.

If let's say in future (2 to 3 years to come), I wanna find a better offer.... I have decided which field to go to... NO MORE OFFICE / ADMIN WORK!!

Amyria pours her heart out @ 9:33 pm   |

Friday, November 05, 2010

It is my FB, so what?

I have my reasons why I send the below message to someone else other than my own relative. My reason: This is my facebook...I can give whatever messages to whoever I want. Why must make such a fuss about it. And I have the intention on doing so... I wanna know how they react when I strike. Don't understand? Read on & then I will go to the details some other days coz today's entry is already very looonngggg.....

Subject: U might be my cousin nyer cousin

Hi Ana.. Selamat Hari Raya!! :-)

Can do me a favour? Since U mention that ur dad and my uncle's wife are siblings...
Boleh tak if u ask ur dad to ajak my uncle & family to tumpang at ur dad's house sementara tunggu they all dpt umah baru? Bukan nyer apa... Dorang da lama tumpang umah my dad & soon umah tu will be mine coz my dad kasi umah tu kat I. Cuma ader problem. I check with HDB that umah my dad still got outstanding loan & my dad nyer CPF tak cukup untuk bayar the house loan. If by December, my dad tak bayar by cash to HDB, my dad tkder umah because HDB will reposses the house. I dgr mcm tu I teringatkan my atuk. Mana dia nk tinggal? Lgpun, sekarang dia sakit.

My dad kept asking my uncle when dpt umah. But my uncle keeps saying that HDB delays it, which I tak rasa HDB will do that UNLESS my uncle ader bad records witb HDB. FYI, at first, my uncle tell my dad that in May will get a house, then August & now he claims October. My dad da fed up & worried coz HDB told me that in October my dad nyer CPF da abis byr loan for the house so the following months for a period of 10 years, my dad kena byr cash to HDB. 6 bulan tak bayar, 1st warning letter, lg 3 bulan lepas dpt 1st letter masih tk byr, 2nd letter & after 1 mth after the issuance of 2nd letter masih tak bayar, my dad lose his hse...!

That's y I am willing to take ownership of the house. My mum & grandma allowed me to do so tpi dorang nk my uncle leave the house and get a place of his own for his family 1st then I can go to HDB tukar nama. I have to do the transfer ASAP in order to save the house & for the sake of my atuk & of coz kalau I da jadi the owner, I have 2stay there. But I doubt my uncle & family will move out. They will stay there till I dun knw when.

I hope u boleh try explain to ur dad & suruh ur dad pelawa my uncle & family to tumpang ur house for a while till he got a place to stay. Kalau my uncle tak nak tumpang umah ur dad or ur dad tk pelawa Cik Sarip, then I got no choice... I will nekad go & do the transfer & after everything is approved, I had to do the legal way to get them out becoz I will be the owner & owner has the right to decide who stays & who goes.

FYI, the names of my uncle & family are NOT listed as Occupier of my dad's hse. According to HDB's records, my dad is listed as owner, my atuk & myself as occupier.

Harap u can understand. I have a feeling my atuk won't live long & atuk ever mentioned to me when I visited him in hospital dulu that b4 dia tutup mata, he wants me to take ownership of my dad's house coz he said I have the right. Now, I dpt tau my atuk not well & wearing pampers... I fear his days will be outnumbered soon...

Kalau u kesian kan my atuk, hope u can do this favour for me. Ur dad can also speak to me if he wants, I dun mind. If by end of Nov, I hear no news of my uncle moving out of the house, I'm really sorry but I have 2 seek legal way...

Maaf Zahir & Batin...


Salam Lebaran,
Maria

The above FB msg was let known to my mum. Yes! My mum! Whatever for? That is my facebook...However I want to write (whether harsh or stupid), whoever I want to address this message to... none of their business coz this is my facebook!

Sighz.. I just can't stand low morales malays...

Amyria pours her heart out @ 1:06 am   |

Thursday, October 28, 2010

Not bad for a newbie

Received an email from TL.

Hey, that's not bad for a newbie like me. What was it abt?

The TL consolidate the results (points, rather) for the month of September and I was in Top 8! Wow! Yup!! The Top 8 CSRs for my team for the month of September.

I actually can talk on the phone. My chipmunk voice still able to be trainer... still able to be in Top 8. Not bad ehk... Alhamdulillah...


Amyria pours her heart out @ 9:57 pm   |

Monday, October 18, 2010

Is customer service a career for me?

There is a new staff today.

He is from the Philippines. Standard procedures... newcomers will have to be trained by the senior staffs. I am not that senior. I was with the company since 1 Sept. Guess who has to train the new staff?

ME!

When the TM informed me that I have to train him and TL informed me to teach him how to log in and etcetra etcetra, I NEVER ask them WHY me coz I am not that senior yet and I have lots of things to learn too. I never ask. I fulfill my duty. Coz the job scope in my contract as a CSR states that if TM and TL assigned me to do other tasks, I have to do... NO QUESTIONS asked.

But on 2nd thought, maybe TM and TL have the confidence in me. Maybe they believe that I can go this far, to train new staff. Maybe they see me as a potential employee for their team. I am not supposed to judge myself how good or bad I am.

All our conversations with the customers are all recorded. And the TM and TL listened to the recording of ALL their team mates everyday to do an appraisal report. That is not easy job for them. They have to catch the misuse of the tone of our voices, how we interpret customers' queries etc etc.

I couldnt believe it myself too when I was told to train this new guy. Is this the career for me, in a call centre? Only ALLAH knows best. Amin

Amyria pours her heart out @ 9:33 pm   |

Thursday, September 30, 2010

Thank you for the Quran

Rmbr the married guy from my prev company where I was the HR Executive?

Well, ever since I have started this job at the call center, I have stopped messaging him. Maybe because no handphones are to be seen at operations so I didnt message. He too did not message me coz I know he has to drive around going here and there.

Today received his sms... With the salutation, "MDDM" *eyes rolling* the contents of his sms, "how are u? Very busy with work? Hope U are happy there.."

My reply, "I am happy with my work though always busy. Thanks for asking." Then sms from him, "When can we meet... I miss U..." After reading this sms, I stopped answering calls from my workstation, excuse myself and went to the ladies with my iPhone and replied him.

"Sorry, I dun think I can meet U anymore. Dun address me as MDDM (My Dear Darling Maria) anymore, I cannot accept U. I only treat U as friend and big brother & not more than that. Ur wife needs U more than I do. I want to be a good muslim. I dun want to carry on this affair. Thank you for the Quran which U gave me on my last day of service as a HR. Dun worry, I will always remember that U are the one who give me the Quran. Thank you again."

Send. Waiting for a reply and yes.. He replied! "Ok, I too wanna be a good muslim. Thank you."

*eyes rolling* I dun know if he understands my sms??!

Amyria pours her heart out @ 10:22 pm   |

Monday, September 27, 2010

Rumah

Akhirnyer...

Its OFFICIAL...! I got a plc of my own... What am I talking abt? Well, one fine day, I will (as usual) blog abt it.

It is gonna be looonnnnnngggggg story for sure... Haaha...

Amyria pours her heart out @ 12:56 am   |

Thursday, September 09, 2010

There goes my first attendance incentive!

Stupid bus!!! I do not want to take the bus to work anymore. I do hv a straight bus frm my plc to my workplc but after coming in late for the 2nd time in a month... I AM going to take mrt nw onwards...!That would mean, I hv no choice but to take feeder to the station & take the train..

There goes my incentive for the month!! I clock in at 9.02am the 1st time & today at 9.01am. My working hours starts frm 9.00am. 1 or 2 mins late is Consider as late... Not my fault... Its the bus!!! Grr... 1 more lateness in same month... Verbal warning... There u go, pekerja contoh... Baru start kerja da lambat... Sighz...

*Well, cant complain much... To be in a customer service line, punctuality is VERY Important. If u're early, u're on time. If u're on time, u're late. That was wat I learnt in my CSP course. And I hv to adapt it..! *

Amyria pours her heart out @ 11:56 pm   |


The Lady

Amy Maria, 27 year old femme, who loves singing as her passion. Relatively a quiet person, especially towards people she doesn't know very well. However, people who she call her friends, know her as a very cheerful, friendly and a little talkative kinda person. Basically, she thinks everybody can reach nearly every goal, just need a great portion of staying power, motivation, and enthusiasm. She also believes that she's patient and relatively calm - in the past, even so, sometimes she still can be very quick-tempered. On the contrary, most of the time she loves to accept challenges. She has purity and sweetness of a girl. And no matter how old she get, she can stay youthful. She also possesses a motherly character. She is kind and can show consideration to others. Once she starts on something, she will not give up half way, or show weakness. She knows how to get on in life. She is rather suspicious type of person. She doesn't tend to take every word of other person straightly.

Check her out at:

Her Reflections

Parti Sutra , Hasniza's Wedding, Asian Idol Celebration, 30 Dec 2007 At Jurong Point, Aliff Aziz at Bukit Panjang Plaza, LIVE THE DREAM Jurong Point Roadshow, Thank You Roadshow, Anugerah 2007 FINALISTS Roadshow, Splash of Colours Family Day, Me and Dira @ Vivo City, Keep The Heritage Alive, 25 Feb 2007, Hady's 2007 Birthday Bash, Hady @ VivoCity, HapyHadys Gathering, Roadshow @ Jurong Pt , Selamat Pengantin Baru, Po Yee's Birthday, BSB Concert, SCDF Heritage Gallery, WESSC Camp 2005, Anugerah 2005 VCD Launch, Lime Sonic Bang, Konsert Hanyut, Bazar Raya Utara, Rosliah's Wedding, Mike's Farewell,

Her History

|June 2004| |July 2004| |August 2004| |September 2004| |October 2004| |November 2004| |December 2004| |January 2005| |February 2005| |March 2005| |April 2005| |May 2005| |June 2005| |July 2005| |August 2005| |September 2005| |October 2005| |November 2005| |December 2005| |January 2006| |February 2006| |March 2006| |April 2006| |May 2006| |June 2006| |July 2006| |August 2006| |September 2006| |October 2006| |November 2006| |December 2006| |January 2007| |February 2007| |March 2007| |April 2007| |May 2007| |June 2007| |July 2007| |August 2007| |September 2007| |October 2007| |November 2007| |December 2007| |January 2008| |February 2008| |March 2008| |April 2008| |May 2008| |June 2008| |July 2008| |August 2008| |September 2008| |October 2008| |November 2008| |December 2008| |January 2009| |February 2009| |March 2009| |April 2009| |May 2009| |June 2009| |July 2009| |August 2009| |September 2009| |October 2009| |November 2009| |December 2009| |January 2010| |February 2010| |April 2010| |May 2010| |June 2010| |July 2010| |August 2010| |September 2010| |October 2010| |November 2010| |December 2010| |January 2011| |February 2011| |March 2011| |April 2011| |May 2011|

Her Cliques

.Aini
Aiser. Alice. Aphrodite . Ayu. Az Revalina. Baby Seniorita. Elia's old Blog. Elia's new Blog. Fairuz . Farah. Fat Cat. Fikq HapyHady. Ijah. Kak Juliza. Maria Shazwani. Melissa. Melia HapyHady. Mulyadi. Nulyz. Ria HapyHady. Rizar. Sabrina . Salmah. Shidah. Shirin Hushairi. SV HapyHady . Syafiqah HapyHady . Syaliza. Syasya . Syidah's OLD blog. Syidah's NEW blog. Tia. Wawan. Zohra HapyHady.

Her Singerz

BRITNEY SPEARS/ TAUFIK BATISAH/ FAUZIE LAILY/ ALIFF AZIZ!/ AMY MASTURA/ HADY MIRZA/ HYRUL ANUAR/ JAY CHOU/

Her Favourites

CAT WELFARE| SOS ANIMALS| ANIMAL RESCUE| ANIMALS LOVERS| SPCA| HAPPY CATZ| Friendster| WWE| 98.7FM| Power98FM| Song Lyrics|KCAP| Donburk| MINICLIP GAMES | MTV ASIA| YOU TUBE Videos|

Her Music